Monday, May 4, 2009

Problems accessing MOSS with IE8?

The article below was written by Armine Vardanyan, a SharePoint SharePoint Implementer for KWizCom Professional Services.

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Problems accessing MOSS with IE8?

by Armine Vardanyan

Ever try to access your site through IE8 (Internet Explorer 8), enter your user name and password in the following window:






















Only to see the window pop up again? You click OK and again it comes up? And again?!
Suddenly you get the following error:

















Your server is probably running IIS 5.1 or IIS 6…

There are two ways you can fix this problem:

• Method 1: Specify host names
• Method 2: Disable the loopback check



Method 1: Specify host names
Note: We recommend that you use this method.

To specify the host names that are mapped to the loopback address and can connect to Web sites on your computer, follow these steps:

1. Click Start, click Run, type regedit, and then click OK.
2. In Registry Editor, locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0
3. Right-click MSV1_0, point to New, and then click Multi-String Value.
4. Type BackConnectionHostNames, and then press ENTER.
5. Right-click BackConnectionHostNames, and then click Modify.
6. In the Value data box, type the host name or the host names for the sites that are on the local computer, and then click OK.
7. Quit Registry Editor, and then restart the IISAdmin service.

or using Method 2:
Disable the loopback check

Follow these steps to disable the loopback check:

1. Click Start, click Run, type regedit, and then click OK.
2. In Registry Editor, locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Right-click Lsa, point to New, and then click DWORD Value.
4. Type DisableLoopbackCheck, and then press ENTER.
5. Right-click DisableLoopbackCheck, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Quit Registry Editor, and then restart your computer.

For more information on this method go to:
http://support.microsoft.com/kb/896861/en-us



2 comments:

Ryan said...

Erm - I think you are a little confused on this, its absolutely nothing to do with the Browser, IE8 or otherwise.

The loopback check comes into play when you are using ANY browser (or web service etc) on the same physical computer as IIS is running on.

Shai Petel said...

I think Armine did not mention this but I believe she was reffering to a situation where you are working on the server itself and opening a browser locally.

P.s. different browsers (FireFox, Chrome, Safari, IE6, IE7, IE8) act differently in sending their requests and this issue does not happen with all of them.

Thanks for your comment.